Should I Get a Phone Number for My Business?

Should I Get a Phone Number for My Business?

According to reports, 75% of consumers say that a phone call is the fastest way to get a response while around 52% of individuals, who connect with a business after a mobile search, do so over the phone. It demonstrates that no matter how technologically connected you are, having a phone number for your business activities always scores higher above all other modes of communication.

Many entrepreneurs think about going in for a separate phone number after they have established their business to a certain extent. Usually, people begin with their personal phone number since it is affordable and convenient when the business is in its early stages. However, when your company starts to develop a brand name of its own, getting a separate phone number for your business-related operations is practical and very useful. If you are wondering whether you should go in for a phone number for your business as well, here are a few reasons why you should go ahead and take the leap.

Improves customer satisfaction

A phone number used explicitly for your business really works to enhance customer service and satisfaction. It is frustrating when customers are trying to get in touch with a specific company, but can’t find their contact information.

If you are still using your personal number, you will be wary about putting it on the internet or giving it out liberally. Having a business phone number ensures customers can easily find your contact details. It makes it easy for people to reach out to you and get answers to their queries and doubts.

Reliability and portability

Regardless of whether you own a small or big business, having a business phone number works wonders. It gives your business credibility and works to promote the name and image of your company. It also does not give you a problem when you plan to shift base.  So even if you move your business to another location, your customers can still contact you with the same number as it is possible to retain the number, especially if you are using a virtual phone system.

Bound to your personal number

Your personal number plays a considerable part in your life, and only if it is necessary, people go ahead and change it. Your contact number helps you during various registration and two-factor authentication processes and keeping in touch with family and friends. If you use this number for professional purposes, it can hamper your marketing abilities and hinder you from being in contact with your loved ones.

Opting for separate business and personal numbers ensures you face minimal inconvenience. You can change your personal number when you like, and there is no worry about this change hurting your business.

Easy to recollect numbers

You can choose a business number that is easy to remember. As a result, your customers and clients do not have a problem recognizing it. Many more people are likely to remember a toll-free business number. This inevitably helps you generate more leads, which works to boost sales. It can function as a potent marketing tool for your business.

Helps to control employee-customer interaction

If your employees use their personal number when dealing with customers, you freely give up control over that part of work operations. Keeping a watch on your company’s business activities is very important, whether it is logistics, sales, or even customer service. You need to know when your employees speak to your customers and how many times they do so. Getting a business phone number, in this case, works seamlessly.

Maintaining work-life balance becomes easy

When you give out your personal phone number for business-related activities, you are at risk of having your personal and professional life getting mixed. You are always accessible to your customers, and your privacy gets restricted. If you want to maintain seamless work-life balance, having a separate business phone number helps a great deal.

Ways to find a good business phone number

Now that you know about the benefits of a separate business phone number, you need to make sure you find the right service provider for the same. Here are a few ways how to do so.

 

  • Assess the service: Evaluate the number of minutes you are going to use and the total number of calls you expect to receive and make in a month. According to this assess the service.
  • Search for a good number: You need to find a business number that is easy to remember. It will help generate more sales and also create a superior impression on customers and prospects.
  • Compare service providers: Compare and contrast the various service providers. Check out the service they offer and their monthly fees. After this, you make a decision.
  • Explore reviews: Do not forget to check out the various reviews put forth by former and existing customers. This helps you gain an unbiased view of the service provider.

Personal numbers are not meant for business. Getting a phone number for your business is always a good idea since it is affordable, works well for small and big companies, is convenient, and safeguards your personal data from scammers. You can always go in for a virtual phone system that allows you to put forth a professional front without incurring a lot of expense.