What Happened to GoDaddy Smartline?

GoDaddy has recently made it official that their virtual phone service for small enterprises, Smartline, will take a bow and users will be ushered onto a new platform called GoDaddy Conversations. Existing Smartline customers may be looking for alternative solutions that better cater to their unique needs.

Understanding the Value Served By GoDaddy Smartline

Smartline, known as a popular virtual phone system for solo entrepreneurs, compact teams, and emerging startups, comes with principal features such as unlimited calling, two-way business called ID, transcript-enabled voicemail, text messaging, and custom voicemail greetings.

Comparison: LinkedPhone vs. GoDaddy Smartline vs. GoDaddy Conversations

Ratings (iOS)4.7 ⭐️4.7 ⭐️4.4 ⭐️
Unlimited Calling & Textingβœ…βœ…βœ…
Carrier or VoIPBothVoiPVoiP
Two-way Business Caller IDβœ…βœ…βœ…
Business Contactsβœ…βœ…βœ…
Business Hoursβœ…βœ…βœ…
Auto-Attendant (Call Menu Options)βœ…βŒβŒ
Team Membersβœ…βŒβŒ
Team Call Routingβœ…βŒβŒ
Transfer Call to Team Memberβœ…βŒβŒ
Group Textβœ…βŒβŒ
Broadcast Textβœ…βŒβŒ
Quick Text Templatesβœ…βŒβŒ
Peer-to-Peer Messagingβœ…βŒβŒ
Business Voicemailβœ…βœ…βœ…
Voicemail Transcriptionsβœ…βœ…βœ…
Custom Welcome Messageβœ…βŒβŒ
Do Not Disturbβœ…βŒβŒ
Call Queueβœ…βŒβŒ
Hold Musicβœ…βŒβŒ
Multiple Device Supportβœ…βŒβŒ
Social Media InboxβŒβŒβœ…

Evaluating the Pending Transition and Potential Drawbacks

The unavoidable transition to GoDaddy Conversations is inching closer and the process of porting numbers will occur progressively over the following year. Still, there are a few potential obstacles to keep in mind. For example, as your business grows and you add new employees, neither GoDaddy Smartline nor GoDaddy Conversations provides the benefit of adding team members to your business phone system. Other issues to keep in mind are the following:

    1. The actual date when patrons will get the app update or an invitation for the migration process remains a mystery. This could lead to unforeseen delays or uncertainty.
    2. Post-migration, users won't be granted access to their old chats in the new platform - making the retention of the old app indispensable for referencing past discussions.
    3. The call quality with Conversations will be reliant on the dependability of your internet connection. This might throw a wrench in the works for continual communication if there are internet connectivity issues.
    4. The process of sending text messages might experience lag times of up to 72 hours while telephone records are updated during the migration period, potentially shaking up the normal flow of communication.
    5. Users will have to pay an extra $19 and register their businesses if they want to send text messages to their customers.

GoDaddy Smartline Customers are Seeking Alternative Options

We decided to write this post after numerous clients of GoDaddy Conversations discovered LinkedPhone and were very impressed with our service. We’re confident we can also bring immense value if you make the switch to LinkedPhone.

With LinkedPhone, managing communications for your small business is effortless no matter where you are located. Give us a risk-free 7 day trial if you’re considering changing providers. Every LinkedPhone package includes endless calls and messages for your team. Furthermore, your exclusive business number will be seamless across office phones, cell phones, laptops and everything in between.

LinkedPhone serves the small business community with local & toll-free business numbers that work with your cell phone, desk phone, & laptop. Add a 2nd phone number to your cell phone with our mobile app. Talk & text with clients on the go. Add team members too. Finally break free from the desk phone. At LinkedPhone, freedom rings! πŸ””πŸ“±πŸ’»β˜ŽοΈ

What has made LinkedPhone the preferred pick of many entrepreneurs and small business owners is our simplistic dashboards and ability to customize your setup. Transferring your business number over to our platform takes a few days on average – our migration experts handle everything start to finish. As you weigh alternatives to GoDaddy Conversations, feel free to ask about anything. Take a close look at the integral benefits only we can provide to take your communication capabilities to new heights.

Features and Benefits of LinkedPhone

LinkedPhone brings to the table features and perks such as effortless transfer of existing business numbers, strong call routing options, personalized voicemail greetings, unlimited calls/texts, a user-friendly mobile app, and solid customer support. Let’s take a short tour of the LinkedPhone features.

Icon of business store front

Business Caller ID

Your personal number stays private. Choose a local or toll-free phone number or port your current business number.

LinkedPhone Mobile App Screenshot of Phone Keypad and Business Caller ID
LinkedPhone Mobile App Screenshot - Text Messaging and MMS from Business Phone Number Caller ID
Smart phone with eyeball highlighting that you can see incoming business calls on your smart phone

Distinctive Business Notifications

Easily identify business calls & texts.

LinkedPhone mobile app screenshot of call screening; incoming business call vs personal call
LinkedPhone Mobile App Screenshot of Incoming Business Text Message Notification
Team Members icon for Adding Team Members to LinkedPhone's virtual phone system for business

Add Colleagues and Business Partners

Share a common business number with your team.

LinkedPhone Mobile App Screenshot of Team Contacts and Colleaues
Circle with profile of generic client or customer

Business & Customer Contacts

Keep business contacts separate from personal ones.

LinkedPhone Mobile App Screenshot Business Contacts and Importing
LinkedPhone Mobile App Screenshot of Contact Profile Fields
Icon of two notes with pushpin depiciting customer CRM note-taking feature in LinkedPhone

Call Notes & To-Do's

Stay on top of your business with ease.

LinkedNotes Mobile App CRM Stream for All Customers Screenshot
LinkedNotes Mobile App CRM Notes Stream for Single Customer
Lady with Headset Icon for LinkedPhone's virtual receptionist and call menu options for virtual phone system

Call Menu Options

Greetings, voicemail, call routing, business hours, directory.

LinkedPhone Mobile App Screenshot of Business Hours Welcome Greeting and Voicemail
LinkedPhone Mobile App Screenshot of Call Menu Options Configurations
One dot with two arrow to two other dots. With LinkedPhone's call routing, you can route customers calls to any team, department, or individual at your business

Call Routing

Press 1 for Sales. Route calls to the right person every time.

Virtual Receptionist and Call Menu Options LinkedPhone Mobile App Screenshot
Virtual Receptionist and Select Call Routing Recipients App Screenshot
LinkedPhone business voicemail icon

Business Voicemail

Voicemail and voicemail transcription delivered instantly.

LinkedPhone Mobile App Screenshot of Voicemail and Voicemail Transcription
LinkedPhone Mobile App Screenshot of Record Business Voicemail Greetings
Icon for laptop, cell phone, landline, VoIP phone for LinkedPhone virtual phone system

Works Across All Devices

It's magic. LinkedPhone numbers work seamlessly across cell phones, office phones, computers.

Virtual phone numbers infographic - Icons for phone keypad, PBX server, VoIP phone, mobile phone, laptop, desktop, iPad, landline

In an ever-evolving business landscape, there’s more to the picture than simply sticking with GoDaddy’s suggested migration. LinkedPhone presents alluring features designed specifically for high-achieving small businesses. They’re ready to help smoothly handle your communication needs as your business continues to flourish.

How to Port a GoDaddy Smartline Number to LinkedPhone

    • To move your business number over to LinkedPhone, you'll need to set up a LinkedPhone account first.
    • Start by choosing a temporary number from our directory to use for your phone system for now.
    • When you're ready to move your number to LinkedPhone, fill out this short porting request form.
    • Once your number porting request is finished, we'll swap your temporary number for your actual business number.
    • Your LinkedPhone configuration will stay the same during this transition.

It’s easy to bring your current business phone number with you to LinkedPhone! We’re happy to facilitate the process for you without charge. In most cases, the porting process takes about a week.


With GoDaddy Smartline closing down, small business owners like yourself now have the opportunity to explore communication solutions better equipped to serve your needs. As you weigh your options, keep LinkedPhone in mind as a top choice thanks to our reliability, stellar reputation, and commitment to the SMB community.

Business Growth Toolkit

Get the latest thought leadership insights on growing your business plus occasional LinkedPhone updates. We respect your inbox!

As a platform designed exclusively for small business needs, LinkedPhone aims to empower entrepreneurs with robust tools tailored to simplify operations. From quick number porting to advanced call routing, we offer the solutions and efficiency required for businesses to succeed.

At LinkedPhone, we face the realities small companies deal with every day. Our team works tirelessly to deliver an exceptional user experience so you can direct your energy towards growing your business, not managing your phone system. We promise to support your journey from humble beginnings to prosperity.

We appreciate you taking the time to learn about the changes happening with GoDaddy Smartline. Transition periods can be inconvenient, but the good news is reliable alternatives like LinkedPhone are available to keep your communication organized. With Smartline closing up shop, you now have the power to find an even better service to meet your needs.

We recommend exploring your options and try LinkedPhone free for 7 days to ensure it is right for your business. Experience our tailored business phone platform built to streamline operations for SMBs.

We wish you the very best moving forward as you find solutions to connect your business and propel even more success.

Small Business Resources

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Perfect Voicemail Greetings
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What is VoIP? How Does it Work?
Guide to Small Business Software
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How to Share a Team Phone Number
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Inspirational Small Business Quotes
Mastering the Art of the Cold Call

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