Auto Attendant: Professional Polish for Small Businesses

LinkedPhone's Auto Attendant gives small businesses a professional phone menu that's simple to set up and easy to use.

• Welcome callers- “Thank you for calling LinkedPhone! Please choose from one of the following options.”

• Transfer callers to the right person or team — “Press 1 for sales”

• Play recorded information — “Press 2 for store hours”

• Transfer to voicemail — “Press 3 to leave a voicemail”

• Access  team directory — “Press 4 to dial by name or extension”

Auto Attendant helps small businesses look professional and gets callers to the right person or department seamlessly.

There is no extra cost. Our simple pricing emphasizes no locked features, contracts, upsells, or surprises

Yes. Business hours determine when you and your team are available to take calls. When your business is closed, calls are forwarded to after-hours voicemail by default. You can customize these settings anytime.

Not at all.  You can set up Auto Attendant yourself in the app or on the web.Most small businesses are up and running in under 10 minutes. Auto Attendant gives you receptionist-style call handling without the cost of a full-time front desk.

After-hours calls can be automatically sent to after-hours voicemail, or routed to a specific teammate, like an after-hours operator. Missed after-hours calls and texts are flagged with a moon icon so nothing falls through the cracks.

Yes. You can add, edit, or remove call menu options as your business changes. Just make sure your welcome greeting matches the current menu so callers always know which option to press.

You can control ring behavior for routed calls as you wish:

• Simultaneous: All phones ring at the same time until someone picks up.

• Sequential: Phones ring one by one in the order you choose.

• Round-robin: Phones ring one at a time to evenly distribute calls based on previous call activity.

Yes. LinkedPhone is built for mobile and remote teams, so teammates can handle business calls from mobile phones, computers, compatible VoIP and SIP desk phones, and even landlines.

Yes. You can create as many voicemail boxes as your business needs — one for sales, one for support, one for billing, etc.

Yes. You can build branching sub-menus so callers drill down to exactly the right person or department, just like enterprise phone systems. For example, Press 2 for Support, and then Press 1 for Billing.

Solo owners can use Auto Attendant to sound more established, protect personal time with business hours, send common questions to recorded messages, and route important calls directly to themselves.

Simple call forwarding sends every call to one number with no greeting, no menu, and no routing logic, no team members, and no separation from personal calls. LinkedPhone's Auto Attendant greets callers professionally, lets them self-direct to the right person or information, and gives you full visibility into every call, all while using your personal mobile phone.

Yes. In this case, you can set an optional Welcome Message to greet callers and then ring all team members or only those you select. For example, “Thank you for calling LinkedPhone. Please hold while we connect your call.” After hours, calls go to your after-hours voicemail box.

Yes. LinkedPhone supports local and toll-free number options, so Auto Attendant can answer calls on the type of business number that best fits your brand.

Yes. LinkedPhone includes call recording and AI call summaries, so you can skim key points and avoid missing important follow-ups after customer conversations.

Auto Attendant is a professional call menu that greets callers and routes them based on the option they choose, such as “Press 1 for Sales” or “Press 2 for Support.” Lisa is LinkedPhone’s live AI receptionist who never sleeps. Instead of relying on call menu options, Lisa can have  real conversations with callers, answer common questions, understand what they need, transfer them to the right person or team, and create call summaries, transcripts, and follow-up details for your team.

Not at all. LinkedPhone’s AI reply suggestions sound natural and human. They are designed as editable drafts, so your team can move faster without sounding rushed, generic, or off-brand.

Yes. If you’d like to port your existing business number into LinkedPhone, please visit our number porting page.

Email support@linkedphone.com or visit our Contact page. Most questions get answered the same business day. You can also give us a call at +1 (877) 538-5888.