WHAT IS A VIRTUAL BUSINESS PHONE SYSTEM?


At LinkedPhone we are changing the way small businesses connect with their customers by providing a Virtual Business Phone System that is simple to set up, flexible, and affordable. We got rid of all the complicated contracts, configurations, and hardware. There will be no sales people calling you to sell you more features and there are no hidden charges. Our goal is to let you easily manage your business calls, voicemail, and text from anywhere. Our entire company is built around providing our customers with an easy to use Virtual Business Phone System that is available from everywhere your business takes you.

Now you might be wondering, what is a Virtual Business Phone System? A Virtual Business Phone System is a telephone system that is physically located off-site, hosted by a third party, and accessed through the internet. A virtual phone solution provides businesses with a phone number, and routes calls and texts to an individual or a team on any device. Your virtual business number isn’t tethered to a cell phone or a desk phone. Instead, you can pick up calls on your cell, desk, home phone or even your laptop. It’s super scalable so you can add team members to receive calls in seconds. Plus, it gives you the flexibility to create a customized and professional caller experience for your customers.

WHAT ARE THE BENEFITS OF A VIRTUAL BUSINESS PHONE SYSTEM?


LinkedPhone Feature: Local or Toll-Free Business Phone Number

The Phone System That Is Right For You

LinkedPhone provides a virtual business phone number and an easy-to-use interface. Any business can set up a Virtual Business Phone System in a few minutes. Once set up, Linkedphone answers all incoming phone calls and provides the caller the call experience you have configured. Easily route incoming business calls to any individual or group of colleagues. Or you can offer a call menu, play a pre-recorded prompt, set-up a company directory and much more. Here are some of the many benefits of having a LinkedPhone Virtual Business Phone System:

1. Present a professional image - Your customers want to know that they are dealing with a professional and established business. Make a good first impression by greeting them with a welcome greeting and route them to the right person every time. A business phone system communicates to your callers that you are a serious business and you care about your customers. Your customers will feel like they are calling a professional business and you’ll never miss a call. Your customers will never hear a busy signal.
2. No Equipment Necessary - You don't need to carry around two phones to handle business calls. You can get your business calls using the phone you already have. LinkedPhone is completely managed online or on our Apple / Android App and it works with your existing phones. You can configure LinkedPhone to send your calls to your desk phone, cell phone, VoIP phone, or even your computer desktop. It's the perfect solution for working away from the office or for people on the go.
3. Cost Savings - Calling your phone company to set up a phone line or buying a dedicated business cell phone is expensive and inconvenient. LinkedPhone gives you all the power of a full featured corporate phone system at a fraction of the cost. Starting at $19.99, you can set up a virtual receptionist with team extensions that work with your existing phones (home, office, or cell). You get all of our amazing features for one low price.
4. Easy to Scale - LinkedPhone Small business virtual phone system provides flexible service: you can upgrade or downgrade between plans at any time, there are no long-term contracts, no setup fees, and every plan includes a 7-day risk-free trial.

LinkedPhone Virtual Receptionist: Company Greeting

Virtual Receptionist

Handle incoming business calls just like a live receptionist!  A company greeting welcomes your callers and provides them with various call menu options. A company greeting leaves a positive impression on your customers, giving them the confidence that they are working with a professional business, whether you're working for yourself or have a team of employees. The instant credibility you receive will help you earn the trust of your callers and grow your business. You have three options for your company greeting. 1) Use your own voice 2) Use our excellent text to speech technology which converts your script into speech, or 3) Upload an MP3 file.

Company Greeting Sample 1

 

Company Greeting Sample 2


LinkedPhone Feature: Route Business Calls To Cell Home Desk Phone

Route Business Calls

You no longer need to be glued to your desk to make and receive business phone calls!  Route incoming business calls to the right device, person, or team...the first time. You've likely called into a big company and heard "Press 1 for Customer Service" or "Press 2 for Billing". LinkedPhone provides the very same technology to you, without the hassle. Virtual Receptionist routes business calls instantly, regardless of location or device. And yes, you can route calls to your home phone, to an office IP phone, to your desktop computer, or your mobile phone. When routing calls to, for example, a sales team, all phones ring at the same time until someone picks up (Simultaneous Call Routing). You may also configure your sales teams' phones to ring one at a time  (Sequential Call Routing) or to evenly distribute call loads across your team (Round Robin Call Routing). If your team is busy, the caller is placed in queue with hold music until someone becomes available. Lastly, you can set up a team voicemail box so that every unanswered call is attended to. Setting up call routing with LinkedPhone's small business phone system is easy...all it takes is a couple of minutes.


LinkedPhone Virtual Receptionist: Voicemail & Free Transcription

Voicemail & Voicemail Transcription

When this call menu option is selected, Virtual Receptionist sends your customer to voicemail. Once a voice message is left, designated recipients in your team will instantaneously receive the message by email. Our customers love this since they check email far more frequently than they do voicemail. Receiving voicemail by email also enables you to archive messages without fear of deletion by your phone system. Lastly and critically, it won't hog your phone's memory. LinkedPhone's voice message email includes an audio file of the message and free voicemail transcription. Voicemail transcription converts voice messages into text so that you can read voicemail on the go!


IS LINKEDPHONE'S VIRTUAL BUSINESS PHONE SYSTEM EASY TO SET UP?


The elegance of LinkedPhone’s Virtual Business Phone System is how easy it is to set up complex tasks. First, tap the call menu option you’d like to configure. Second, tap the function you would like to perform. Third, provide a name for your call menu option. If you’re setting up call routing, simply tap the people you’d like to route calls to. It’s really that easy.

More questions about LinkedPhone? Check out our FAQ.

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